Why Vetro Recruitment invests in an internal payroll department
As a recruitment agency, we process thousands of payments every month and no two payments are the same – hourly rates, annual salaries, tax exemptions, tax codes, pension payments, contract duration and holiday entitlements are just some of the variables we must contend with.
Many agencies will understandably use an outsourced payroll provider, and there can be some benefits to using those providers but they all charge a weekly fee.
Why do we insist on keeping our payroll in-house?
We think our agency workers work extremely hard for their money and they shouldn't have to pay a fee for simply being paid.
All our agency workers get paid weekly via our internal payroll team for NO CHARGE….. £0 is taken off your payslip for processing your payment!
We work to incredibly tight deadlines
We collect and process hundreds of timesheets in the space of a few short hours on a Monday. The combined experience of the team (more than 20 years!) means that the process is both efficient and consistent.
Their experience allows us to ensure prompt weekly payment on a Friday for every single temporary worker on our books.
We ask for your timesheet before 10 am on a Monday for a very good reason!
We want your data to be safe
The personal information required to pay you is strictly confidential. We follow all national guidelines and we go one step further by having the enhanced REC audited standard, BEIS bi-annual audit and we are also working towards our ISO 9001.
Your data stays within our safe, secure system at all possible stages. For more information on how your data is used in the payroll process, please call us on 02921 660880.
We want to resolve problems quickly
We aim to avoid any issues with getting your wages paid on time. There will always be instances where a timesheet is illegible, signed incorrectly or isn’t sent through to us.
We understand this and the payroll team proactively reaches out to people in these instances to try and resolve issues before they cause a delay in payment.
We think you should be able to talk to a human
Ultimately, we want to keep Vetro Recruitment personal. We believe that you should be able to pick up the phone and speak directly to someone who can access the right system and try to help.
If we can’t help immediately, we want the same person to phone you back with updates.
At this stage, we feel we should say a big thank you to the team – Rob Mace and Sally Davies. Their experience helps us to ensure reliability and consistency in everything we do.
